AlterStainless Privacy Policy
Effective Date: May 26, 2021
1. Introduction
Welcome to alterstainless.com (the “Site”), operated by Alter Precision Stainless Steel Co., Ltd (“AlterStainless,” “we,” or “us”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Site. By accessing or using the Site, you agree to the terms of this policy. If you disagree, discontinue use immediately.
Company Details:
Alter Precision Stainless Steel Co., Ltd
No.15, San Zhong Jin Niu Road, Qingxi Town
Dongguan City, Guangdong Province, China
Email: sales@alterstainless.com | Web: https://alterstainless.com
2. Information We Collect
2.1 Personal Information
We collect information you voluntarily provide, including:
Contact Details: Name, email, phone number, address.
Account Data: Usernames, passwords, purchase history.
Technical Data: IP address, device type, browser, cookies (see Section 6).
2.2 Sensitive Information
We may collect sensitive data (e.g., payment details) only when necessary for transactions, with explicit consent .
3. How We Use Your Information
We use your information to:
Provide Services: Process orders, respond to inquiries, and deliver products.
Improve User Experience: Analyze Site usage patterns to optimize functionality .
Marketing: Send promotional emails (opt-out available via unsubscribe links).
Legal Compliance: Meet regulatory obligations and prevent fraud.
4. Data Sharing and Third Parties
4.1 Internal Sharing
Your data may be accessed by employees or contractors strictly for business purposes.
4.2 Third-Party Partners
We share information with:
Payment Processors (e.g., PayPal, Stripe) to complete transactions.
Analytics Providers (e.g., Google Analytics) to monitor Site performance .
Logistics Partners (e.g., DHL) for order delivery.
We ensure third parties comply with data protection laws and prohibit unauthorized use .
4.3 Legal Disclosures
We may disclose data if required by law, to protect rights, or prevent harm .
5. Data Storage and Security
5.1 Storage Locations
Primary Storage: Servers in Shanghai, China.
Backups: Encrypted cloud storage in Singapore .
5.2 Retention Periods
Account Data: Retained until account deletion.
Transaction Records: Stored for 7 years for tax compliance.
5.3 Security Measures
We implement:
Encryption: TLS/SSL for data transmission.
Access Controls: Role-based permissions and multi-factor authentication.
Audits: Regular penetration testing and vulnerability assessments .
6. Cookies and Tracking Technologies
6.1 Types of Cookies
Essential Cookies: Required for Site functionality (e.g., login sessions).
Analytical Cookies: Track usage patterns (manage via browser settings).
Advertising Cookies: Personalize ads (opt-out through YourAdChoices ).
6.2 Third-Party Cookies
Google Analytics and Facebook Pixel may collect data; review their policies for details .
7. Your Rights
7.1 Access and Correction
Request a copy of your data or update inaccuracies via sales@alterstainless.com .
7.2 Deletion
Delete your account or request data removal (exceptions apply for legal compliance) .
7.3 Consent Withdrawal
Revoke consent for marketing communications or data processing.
7.4 Data Portability
Export your data in a machine-readable format upon request.
8. Children’s Privacy
Our Site is not intended for users under 16. We do not knowingly collect children’s data .
9. International Transfers
Data may be transferred to countries with adequate protection (e.g., EU Standard Contractual Clauses) .
10. Policy Updates
We may update this policy periodically. Significant changes will be notified via email or Site banners. Historical versions are archived here .
11. Contact and Dispute Resolution
11.1 Questions
Contact our Data Protection Officer at sales@alterstainless.com .
11.2 Complaints
Lodge grievances with:
Local Authorities: Shanghai Cyberspace Administration.
External Arbitration: Shanghai International Economic and Trade Arbitration Commission .
© 2021 Alter Precision Stainless Steel Co., Ltd. All rights reserved.